Shipping and returns information

At Myabayaau, we want your experience to be as beautiful and seamless as our garments. Here, you'll find all the details about our shipping process and how to handle returns, ensuring you receive your modest fashion pieces with confidence and ease.

Frequently asked questions

We've put together some answers to common questions about shipping and returns. Our aim is to make your Myabayaau shopping experience clear and enjoyable, from browsing to delivery and beyond.

How long will it take to receive my order and what are the delivery costs?

We aim to get your Myabayaau pieces to you as quickly and smoothly as possible. Orders are typically processed within 1–3 business days. Once dispatched, delivery within Australia usually takes 2–6 business days, depending on your location. For international orders, shipping times generally range from 7–24 business days. Delivery costs are calculated at checkout based on your location. We also offer complimentary shipping on orders over a selected amount, so you can enjoy your pieces with even more ease. You’ll receive tracking details as soon as your order is on its way, so you can follow your Myabayaau delivery every step of the journey.

What is your policy for returns or exchanges?

At Myabayaau, we want every piece to feel elegant, effortless, and perfectly suited to you. If something isn’t quite right, we’re here to help. We accept returns within 14 days of receiving your order. To be eligible for a return, items must be unworn, unused, and in original condition, free from perfume, makeup, or any marks, and returned with original tags and packaging intact. For hygiene and quality reasons, certain items such as hijab pins, undercaps, or sale/discounted pieces may be final sale. Customers are responsible for return postage on change-of-mind returns. Myabayaau covers return shipping only for faulty or incorrect items. Once your return is received, please allow 3–7 business days for processing. We carefully check every order before it leaves us, but if something doesn’t feel right, we’ll always do our best to make it right.

Are there specific conditions for returning items?

We accept returns within 14 days of receiving your order. To be eligible for a return, items must be: unworn, unused, and in original condition; free from perfume, makeup, or any marks; and returned with original tags and packaging intact. For hygiene and quality reasons, certain items such as hijab pins, undercaps, or sale/discounted pieces may be final sale.

Your satisfaction, our priority

We are dedicated to ensuring every Myabayaau piece brings you joy. If you have any further questions about shipping or returns, please don't hesitate to reach out. We're here to help you experience modest fashion beautifully.